Satisfaction Guarantee

Your Satisfaction is Guaranteed

Leslie’s is the World’s Largest Retailer of Swimming Pool Supplies. We’ve grown to this size because of our ability to satisfy our customers year after year. Our commitment to Customer Service and your satisfaction is unwavering. If you are dissatisfied with your purchase, or the service you received, please call 1.800.LESLIES. We will work with you to resolve any issue to your satisfaction.

Best Prices Guaranteed - Mail Order and Online

That’s our guarantee and we proudly stand behind it. We offer such a wide selection of products and are so sure we offer the best delivered prices on them, we offer a 120% Best Price Guarantee. If you make a purchase through Leslie’s online store or our Mail Order department and within 14 calendar days find the same product priced, including delivery, for less elsewhere, advertised or not, Leslie’s will refund 120% of the difference between the two prices. The original purchase receipt is required, as well as a copy of the competitor’s advertisement and delivery costs or other information necessary to verify the lower delivered price. This Best Price Guarantee does not apply to closeouts, limited quantities, auction sites - such as eBay® or manufacturers’ rebates.

Price Parity for Your Peace of Mind

From time to time you may find an identical product on another site or in another catalog that is priced lower than ours. We keep track of them but sometimes they slip by! If you haven’t made a purchase from us yet, Leslie’s will be happy to match the advertised price, subject to the same closeout, limited quantity and manufacturers’ rebate conditions as noted above. That way you’ll rest assured you’re buying from a very stable Company with vast resources committed to your satisfaction.