Privacy & Security Policies

Privacy Policy

Leslie’s Swimming Pool Supplies (“Leslie’s”) shares your concern about keeping your personal information confidential. To address that concern, we have adopted a comprehensive privacy policy, which is set forth in detail below.

Registration

While we encourage you to register with us when you place orders or otherwise visit our web site, registration is not required of anyone. The registration process simply helps us to provide you with a personalized shopping experience, and with much easier checkout options. On our “My Account” or “Catalog Request” forms, you will be asked to give us certain contact information, such as your name, a created password, a password hint (to help you if you can’t remember your password during future visits to the web site), and an e-mail address. If you would like, you can also complete a customer profile that you will use in “My Account” if you choose to set up such an account. We use some or all of that customer information to send you e-mail updates about any orders received or shipped, upcoming sales and promotions and product information. We also hope to learn more about our customers’ needs and wants to improve the Leslie’s shopping experience. In addition, we use that information, when necessary, to contact you concerning the status of an order or to answer any of your questions. You must be 13 years of age or older to register. At all times, you have the right to “opt out” from receiving future e-mail updates by simply following the unsubscribe links at the bottom of every Leslie’s email. We respect your right to privacy and will delete the requested email address from our site within 72 hours.

Order Information

We provide an order form for you to use to request information or purchase products. When you place an order, we will collect certain personal information, such as your shipping and e-mail addresses, and we will place that information on a secured server. Your address and personal information is used to send orders and information about Leslie's to you, and to contact you when necessary.

Use of Information

Leslie’s will not collect any information which is purely personal, such as your name, address, e-mail address, and telephone number, unless you specifically provide it to us when you visit our web site. We will not sell or share any personal information about you to or with any third party. At times, we may share aggregate, or summary information, such as statistics about our customers, sales traffic patterns and related site information to reputable third-party vendors. All such information, however, will not include any personally identifiable information about you.

Updating Information

From time to time, you may want to change or modify the information that was previously provided by you. In order to perform that function, access the “My Account” page and update your information using the options provided on that page.

Option to Opt Out

You can opt out of receiving email communications from us at any time. In order to remove your information from our database, simply follow the opt out / unsubscribe procedures contained at the bottom of every Leslie’s email or send an email to our Webmaster from the “Contact Us” section of this site with ‘Unsubscribe’ in the subject line and the email address you wish removed listed below .

Security of Information

Leslie’s has put variouis security measures into place to protect against the loss, misuse or alteration of your personal information. For example, we encrypt your personal information, including your credit card number, whenever that information is transmitted over the Internet using triple key encryption technology by Secure Server Certification Authority RSA Data Security Inc. US and a VeriSign SSL (Secure socket Layer), to safeguard your Internet transactions. VeriSign, Inc. is a leading provider of Public Key Infrastructure (PKI) and digital certificate solutions used by enterprises, web sites and consumers to conduct secure communications and transactions over the Internet and private networks. Browsers that allow for SSL Technology Ordering from our web site require the use of an SSL-compliant browser, such as Netscape 4.0 or later; Microsoft Internet Explorer 5.0 or later; 5.0 AOL client for PCs; or the 5.0 AOL client for Macs. You will not be able to use Secure Mode if you have an older version of an Internet browser that does not support secure transactions, of if your computer is located on a local area network (LAN) that uses a firewall that prohibits secure transactions. If Secure Mode is not possible, please select one of our off-line options to place your order.

Cookies

When you access our database, Leslie’s may place a feature called a “cookie,” or small data file, on the hard drive of our computer. A cookie may contain certain information, such as a unique user session ID number, which is used to track the page(s) you visited. We do not store any personally identifiable information in your cookie. This unique number allows us to keep track of your order as you shop on our site. Cookies also allow us to recognize registered users when they visit, and they allow us to provide those customers with their account information. If you register with us or if you order from our site, we may use cookies to monitor and maintain information about how you use our site and what you buy. If you do not register or buy from the site, we may monitor and maintain information about your use of our web site in a manner that does not identify you. Cookies do not allow us to collect any additional information other than the information that was provided by you at the time of registration. Most web browsers automatically accept cookies, but you can usually change the configuration of your browser to prevent this from occurring. Even without a cookie, you can still take advantage of most of the features of our site, including making a purchase, but we will not be able to recognize you as a registered user. As a result, you will be unable to access (or change or delete) your account information.

Contacting the Website

If you have any questions or comments regarding this privacy statement, regarding our business practices, or regarding your dealings with this web site write to us at:
Leslie’s Swimming Pool Supplies
3925 E. Broadway Rd., Suite 100
Phoenix, AZ 85040
Attn: General Counsel

External Links

Our web site contains links to other sites. We are not responsible for the privacy practices or content of such other web sites.
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